Statistic Relay Still Set At Max 5 After Upgrading From Demo

[Soul Destroyer]

Hi,

Have a wee problem that is my statistic relay on my Sam broadcaster is still set as max 5, this seems to be stopping more than 5 listeners using the web browser, as the tune in button is gone.
Had the demo version , so it was 5 max listener's, that's now changed to 1000 but the relay stayed the same, I did remove and re add it again but the same thing happens.

this is the error folks get when trying to join if already max 5 "
Unable to open item for playback (Server limit reached (503)):
"http://uk6.internet-radio.com:8069/stream""

The shoutcast server admin shows max 5:

maxheaderlinesize=2048
maxuser=5
metainterval=8192

I dont have access to change that number.

If anyone can help me on this would be appreciated, thanks

 

[Support]

Hi Soul Destroyer,

I've checked your Centovacast settings and you do have a maximum of 1000 listener slots. I've restarted your server for you just in case the new configuration from the server upgrade had not taken full effect.

Yes, your Sam Broadcaster statistics relay shows you've had a "High" of 5 listeners, this matches up with your "Listener Peak" of 5 listeners as shown on your Shoutcast servers status page here: http://uk6.internet-radio.com:8069/index.html?sid=1

So this does appear to be working as it should and you should see that number increase the next time that you have more than 5 concurrent listeners connected.

 

[Soul Destroyer]

Hi Soul Destroyer,

I've checked your Centovacast settings and you do have a maximum of 1000 listener slots. I've restarted your server for you just in case the new configuration from the server upgrade had not taken full effect.

Yes, your Sam Broadcaster statistics relay shows you've had a "High" of 5 listeners, this matches up with your "Listener Peak" of 5 listeners as shown on your Shoutcast servers status page here: http://uk6.internet-radio.com:8069/index.html?sid=1

So this does appear to be working as it should and you should see that number increase the next time that you have more than 5 concurrent listeners connected.

Thanks very much, All looks fine today,
Thanks for your help ,appreciate it.

 

[Support]

You're welcome. I'm pleased to hear that.