Recent buffering Issues

C

chrislong

New Member
Since a recent outage (service restarted on internet-radio host side) on March 11th our stream has failed to regain it's former reliability.

Our setup:
i5 workstation w/ 8gb ram. Low CPU & RAM usage - workstation runs RadioDJ & BUTT only.
Cable modem 50/8
Firewall with QoS enabled
ISP Suddenlink communications
We are located in Charleston, WV - IP

Pings to us1.internet-radio.com are ~50ms
However, when pining 195.58.106.133 -t we experience time outs - not frequent but they do occur.
pings.png


Obviously, this is creating stuttering issues.

Please advise.
 
I'd also like to mention: Drops have been confirmed from multiple IPs while pinging us1.internet-radio.com

Let me know if a Tracert would be of benefit
 
Below are MTR stats running 1.5 hours versus 20 minutes (in previous email)


|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|----------------------------------------------------------------|------|------|------|------|------|------|

| 10.253.112.1 - 0 | 5108 | 5108 | 0 | 0 | 21 | 0 |

| No response from host - 100 | 1022 | 0 | 0 | 0 | 0 | 0 |

| 173-219-252-21.suddenlink.net - 0 | 5107 | 5107 | 4 | 8 | 100 | 8 |

| 173-219-232-135.suddenlink.net - 0 | 5102 | 5102 | 17 | 22 | 204 | 22 |

| chi-b21-link.telia.net - 0 | 5102 | 5102 | 18 | 22 | 96 | 23 |

| kanc-b1-link.telia.net - 1 | 5079 | 5073 | 37 | 42 | 130 | 43 |

| dls-b21-link.telia.net - 0 | 5101 | 5101 | 38 | 44 | 115 | 42 |

| linode-ic-318544-dls-b21.c.telia.net - 0 | 5103 | 5103 | 39 | 43 | 113 | 42 |

| 173.255.207.15 - 0 | 5104 | 5104 | 38 | 43 | 109 | 43 |

| us1.internet-radio.com - 2 | 4903 | 4852 | 40 | 48 | 968 | 42 |

|________________________________________________|______|______|______|______|______|______|
 
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