Hi Ya, I've been trying to set up a new pop out player on my site, but no matter what I cant get it to work can you help

[TGrooves]

Hi Ya, I've been using my genic music player on my site all good ,now trying to set up a new pop out player but no matter what i cant get it to work.
this is what the players read me said : -

Q. The player pops up in a popup window, but when I click the play button nothing happens, what’s the problem?
A. Most likely, you forgot to add a valid stream URL. Please make sure the stream includes the server address and port number separate by a :

I have used every server address and port number I could find , but none of them worked CAN YOU HEEEELP. please

 

[MasterzRadio]

what is the URL to your site? I can take a look and see what you're working with?

 

[TGrooves]

www.soulrhythmsradio.com

 

[MasterzRadio]

I'm not seeing a button to press to pop out the stream? I see the media Players down in the page that do work?
Where should I be looking?

 

[TGrooves]

I ve taken it of the page, ill put it up again, but all it does is pop up with the player but no stream. I think that admin needs to give me the correct IP & Port address first then ill try again, apart from that it looks good

 

[TGrooves]

I've put it on the home page at the bottom for your perusal.
Cheers

 

[MasterzRadio]

Letme take a look

 

[TGrooves]

Cheers

 

[MasterzRadio]

I see your problem, the URL is using a http:// URL, you're needing the https:// stream, browsers will block the un secured stream. That would be what you are needing to get the stream running.

 

[TGrooves]

I've tried both types, here is my quick link address : - https://uk7.internet-radio.com/stream/soulrhythms/stream.pls. but that wont work no IP OR Port

 

[MasterzRadio]

try this link in where the URL goes. (I grabbed it from opening the .pls file in notepad)

https://uk7.internet-radio.com/proxy/soulrhythms/stream

 

[MasterzRadio]

Hopefully their support will respond, to verify that is the correct link or that works for you. The Port is not needed as they are using a proxy instead of a separate port number.

 

[Soul Rhythms]

I noticed that the plugin not supported for a while not much info on, that a shame as i noticed other plugin charing a yearly sub, I only want the pop-out feature.
maybe I'll try ChatGPT to recode it for me.lol

 

[Support]

Hi TGrooves,

You need to use this stream URL: https://uk7.internet-radio.com/proxy/soulrhythms?mp=/stream

 

[TGrooves]

Any chance of a pop simple pop-out code player!, if not thank you both.

 

[Harty]

Hi. Here is the code I use on my site:

<a href="javascript:void(0)" onclick="window.open('https://YOUR POP UP WINDOW PAGE /', 'newWin','width=500,height=425')"><img src="https://LINK TO ICON PEOPLE CLICK TO OPEN POP UP PAGE.png" alt="YOUR STATION NAME - pop up window" class="aligncentre size-medium wp-image-400" width="250"></a>

Alter the width and height sizes to suit your purposes.

 

[TGrooves]

Thanks Guys, just what I was looking. Thanks Harty