Can not connect socket

[premium899fm]

Hello.

Yesterday everything was fine and now I can’t connect my stream.

Altacast says cannot connect socket. I restarted the server twice and also restarted the machine and still it won’t connect.

What’s the issue here.

 

[Support]

Hi premium899fm,

You won't be able to connect both live encoders at the same time on the same mount point if that's what you are trying to do?

Can you please email us over a screenshot of your BUTT settings at support@internet-radio.com so we can take a look that you are entering them correctly.

 

[premium899fm]

Issue resolved.

I simply unplugged the gsm USB modem from the system and plugged it into another USB port on the system.

 

[Support]

That's great to hear.