Bandwidth

R

rocketradio

Member
Our server homepage was showing that we had an awful lot of bandwidth remaining when I went to be last night, approx midnight UK time, having only bought 40gb about a week ago.

I wake up this morning to find we are "overdrawn" on bandwidth and have had to buy another 40gb.

We have only been getting on average about 15 listeners a day according to the server reports, so where has our bandwidth gone and how come the server was not updating us as to it's usage?

Anyone from Internet Radio shed any light for us please?
 
Hi rocketradio, apologies for this, we have had a delay in the bandwidth calculations. They didn't update properly for a while hence the sudden jump in usage that should really have spread out over a longer period.We have credited you with 50 GB of free bandwidth.

We have also updated your Auto DJ for free to 1 GB (from 512 MB) as we noticed you had gone over your quota.
 
Support said:
Hi rocketradio, apologies for this, we have had a delay in the bandwidth calculations. They didn't update properly for a while hence the sudden jump in usage that should really have spread out over a longer period.We have credited you with 50 GB of free bandwidth.

We have also updated your Auto DJ for free to 1 GB (from 512 MB) as we noticed you had gone over your quota.
Click to expand...

Thats very good of you thanks for that.

We were aware we had gone over the AutoDJ quota, but were waiting for it to expire to order a larger quota (as per instructions).

Anyway, thanks again.
 
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